Retail Business Operations

Associated Courses


This short course is designed to assist learners in understanding retail business operations and the related support functions.




  • Understand and apply retail operations.
  • Understand and apply the four Ps of retail marketing.
  • Understand the role of human resources planning and how job function and behaviour can impact on a business.
  • Describe the flow of stock and sales in a retail environment.
  • Apply costing and pricing principles.
  • Understand the impact of shrinkage and putting preventative measures in place

What you will learn:

  • Retail Business Operations
  • Finance
  • Human Resources
  • Information Technology
  • Marketing and Merchandising
  • Store Operations
  • Record Keeping
  • Shrinkages in Retail

Target Audience:

It is intended for individuals employed or learners who intend to follow a career in Retail Small Business Management, as well as individuals who wish to run their businesses within the Wholesale and Retail sector.