Outcomes:

• Understand and apply retail operations.
• Understand and apply the four Ps of retail marketing.
• Understand the role of human resources planning and how job function and behaviour can impact a business.
• Describe the flow of stock and sales in a retail environment.
• Apply costing and pricing principles.
• Understand the impact of shrinkage and putting preventative measures in place

What you will learn:

• Retail Business Operations
• Finance
• Human Resources
• Information Technology
• Marketing and Merchandising
• Store Operations
• Record Keeping
• Shrinkages in Retail

Target Audience:

• It is intended for individuals employed or learners who intend to follow a career in Retail Small Business Management, as well as individuals who wish to run their businesses within the Wholesale and Retail sector.