Operational Management Programme – JMDP Part 2
Outcomes:
- Conduct a formal meeting.
- Identify and keep the records that a team manager is responsible for keeping.
- Manage time and the work process in a business environment.
- Care for Customers.
What you will learn:
- Managing Meetings
- Time Management
- Maintaining Records for a Team
- Managing the Customer Experience
Target Audience:
- Anyone with a desire to become a junior leader and would like exposure to operational management learning outcomes.
- A junior manager, operating within a business, needing to further develop their operational management knowledge and skills.
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