This short course is designed to assist you in solving complex problems, through the use of various techniques and processes. Only on completion of the full Complex Problem-Solving curriculum, will you be eligible to be awarded Continuous Professional Development (CPD) points from the South African Council of Educators (SACE).
Learning Outcomes
Identify and define the problem statement.
Explore the role of the Fishbone and Why-Why diagrams play in fully understanding complex problems.
Investigate techniques for identifying solutions, such as brainstorming, mind mapping, questionnaires, as well as the Delphi and Nominal Group techniques.
Explore and use design thinking as a complex problem-solving technique.
Learn how to use PDCA cycles to solve various complex problems.
Explore the concept of systems thinking and how it relates to complex problem-solving.
Recognise the role of exponential technologies in complex problem-solving.
What you will learn:
Identify and Define The Problem
Analyse The Cause of the Problem
Identify Possible Solutions
Select, Develop and Implement an Action Plan
Monitor and Evaluate Progress
Problem-Solving Strategies
Creative Problem Solving
Complex Problem Solving
Target Audience
This is for individuals, managers and strategic leaders who want to upskill or reskill for the new world of work.
This programme is designed to develop your ability to make use of data to solve a problem that is complicated or intricate, hard to understand or deal with, that contributes to a massive transformative purpose. On completion of the full Complex Problem Solving curriculum, you...
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Enjoy a 0% interest payment plan spread over 6 weeks or 3 paydays.
Enjoy a 0% interest payment plan spread over 6 weeks or 3 paydays.
