Outcomes:

• Explain the role of management in directing a business operation.
• Describe the management functions involved in running a successful business, including planning, organising, leading, and control.
• Identify and explain some of the tasks required of managers, including coordination, decision-making, communicating, motivating, delegating, disciplining, evaluating, as well as building trust and rapport.
• Explain and apply the decision-making process.
• Understand the role of delegation, including the difference between authority and accountability.
• Learn how to handle disciplinary situations, as well as the responsibility of junior managers in interpreting signs, trends, and events.
• Understand the task of evaluation and the role of performance management within this task.

What you will learn:

• Management Functions: Planning, Organising, Leading, and Control
• Management Tasks: Coordinating, Decision-Making, Communicating, Building Trust and Rapport, Motivating, Delegating, Disciplining, and Evaluation

Target Audience:

• Anyone with a passion to become a junior leader and would like exposure to basic management learning outcomes.
• A passionate junior manager, operating within a business, needing to further develop their basic management knowledge and skills.