Outcomes:

• Explain why organisations record and keep information;
• Name and describe the type of records that a junior manager or team leader is required to keep;
• Record team achievements against the agreed targets;
• Keep records of resources; and
• Record aspects of individual performance.

What you will learn:

• The Importance of Record Keeping
• Methods for Creating and Storing Data
• Records Used to Manage a Team

Target Audience:

• Anyone with a desire to become a junior leader and would like exposure to operational management learning outcomes.
• A junior manager, operating within a business, needing to further develop their operational management knowledge and skills.