Emotional Intelligence and Empathy


This short course is designed to develop your emotional intelligence by improving your empathy.

Only on completion of the full EQ curriculum, will you be eligible to be awarded Continuous Professional Development (CPD) points from the South African Council of Educators (SACE).

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  • Explore the concept of empathy.
  • Realise the Importance of empathy for Industry 4.0.
  • Understand the positive consequences of empathy.
  • Understand the negative consequences from a lack of empathy.
  • Explain how to improve your empathy.

What you will learn:

  • Exploring the Concept of Empathy
  • The Importance of Empathy for Industry 4.0
  • Positive Consequences of Empathy
  • Negative Consequences from a Lack of Empathy
  • How to Improve Your Empathy

Target Audience:

  • This is for individuals, managers and strategic leaders who want to upskill or reskill for the new world of work.