Emotional Intelligence and Empathy

Outcomes:
- Explore the concept of empathy.
- Realise the Importance of empathy for Industry 4.0.
- Understand the positive consequences of empathy.
- Understand the negative consequences due to a lack of empathy.
- Explain how to improve your empathy.
What you will learn:
- Exploring the Concept of Empathy
- The Importance of Empathy for Industry 4.0
- Positive Consequences of Empathy
- Negative Consequences from a Lack of Empathy
- How to Improve Your Empathy
Target Audience:
- This is for individuals, managers, and strategic leaders who want to upskill or reskill for the new world of work.