Outcomes:

• Define the role and responsibilities of a manager and the qualities required for Management Control;
• Define Teams and how teams contribute to effective control;
• Understand team roles and development stages;
• Contract deliverables of a team in relation to organisational standards; and
• Implement, monitor, and evaluate team performance.

What you will learn:

• Groups and Teams
• Role of A Team Leader
• The Purpose of Teams
• Team Development
• Team Roles
• Contracting with Team Members
• Managing the Team’s Performance

Target Audience:

• Anyone with the aspiration to become a leader and would like exposure to controlling as a management function.
• A mid-level manager, operating within a business, needing to further develop their controlling knowledge and skills.