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Controlling as a Management Function

R4,160.00

Enable Group Purchase
Short Courses
0

Description

This Programme will enable you to demonstrate understanding and skill in the management function of controlling resources and monitoring performance to ensure compliance to a plan. This will include:
  • Setting better standards;
  • Effectively measuring actual performance;
  • Taking corrective action; and
  • Overseeing employees’ progress.

Learning Outcomes

  • Controlling: Monitor performance to ensure compliance to a developed plan.

Target Audience

  • Anyone with the aspiration to become a leader and would like exposure to controlling as a management function.
  • A mid-level manager, operating within a business, needing to further develop their controlling knowledge and skills.

What You Will Learn

The Concept of Control

  • Short Course 1
During this The Concept of Control course you will learn the following:
  • The Concept of Control
  • Levels of Control
  • Types of Operational Controls
  • Areas of Control
  • The Control Process
  • Characteristics of Effective Control
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Controlling Team Performance

  • Short Course 2
During this Controlling Team Performance course you will learn the following:
  • Groups and Teams
  • Role of A Team Leader
  • The Purpose of Teams
  • Team Development
  • Team Roles
  • Contracting with Team Members
  • Managing the Team’s Performance
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Budgeting for Business Units

  • Short Course 3
During this Budgeting for Business Units course you will learn the following:
  • The Importance of Budgets
  • Budgeting and Budgeting Control
  • The Purpose of Budgets
  • Advantages and Disadvantages of Budgets
  • Types of Budgets
  • Budgeting Functions
  • Zero-Based Budgeting Method
  • Historical Budgeting Method
  • Monitoring and Controlling
  • Budget Variance Analysis
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Monitoring Customer Service Levels

  • Short Course 4
During this Monitoring Customer Service Levels course you will learn the following:
  • What is a Customer?
  • Defining Customer Service
  • Managing Customer Service
  • Customer Service Standards
  • Measuring Customer Satisfaction
  • Customer Service Measurement System
  • The Customer Satisfaction Survey
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Maintaining Team Records

  • Short Course 5
During this Maintaining Team Records course you will learn the following:
  • The Importance of Record Keeping
  • Methods for Creating and Storing Data
  • Records Used to Manage a Team
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This Course is Also Featured in:

Managerial Development Programme
The Managerial Development Programme covers four domains being: leadership, self-management, people management, and management practices. It is intended to empower learners to respond to challenges in the economic as well as work environment, giving them the confidence to evolve and adapt to the ever-changing business...
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Enjoy a
0% interest
payment plan spread over
6 weeks or 3 paydays.

Enjoy a 0% interest payment plan spread over 6 weeks or 3 paydays.

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